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| Topic: |
Technology
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| Number of pages / Number of words: |
5 / 1294 |
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The system is deployed as a highly efficient and cost-effective hosted solution for companies looking to dramatically improve quality and reduce costs of Internet-based customer support.
CRMdesk consists of two Web-based applications: Customer Desk and Support Desk.
The customer desk, or “front office†system, is a Web-based application specially designed and developed for customers...
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The customer desk pages are browser-independent. Each Web page contains detailed instructions on how to navigate through the site and how to use any particular feature. Customer Desk pages may be completely customized to have your corporate Website's look and feel. Support Desk, or “back office†system, is used by customer service representatives to handle customer requests...
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