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The use of email and instant messaging, or message boards makes this a challenge, as one can not hear a tone of voice, or see an expression on a face. Carefully worded messages are vital to avoid further complications and problems.
“Barriers in team communication result from the inability of team members to distinguish the difference between various communication channels we use to speak, such as facts, individual’s feelings, personal values and opinions...
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In our particular situation, attending an online university, and becoming part of a team can be very difficult. Many barriers are inherent in online communications. For example, since a team member can not see another member’s face when they are ‘speaking’, nor hear their tone of voice, and are relying simply on email communication or instant messaging, it may be difficult to assess the emotion implied in the conversation...
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Communication Tone
Email has eliminated the need for face-to-face contact between managers and staff
Has email replaced the need for face-to-face contact between managers and staff?
Should Email replace Face-to-Face Communications in Business?
Face To Face Communication Is Better Than Other Types Of Communications
Instant Messaging: Emotionless Conversation
What Makes A Winning Sports Team
Team Dynamics and the Effects in Team Communication
Tone And Communication
What Makes an Effective Team Leader?
Message Boards and their Abuse: Trolls
Online Gaming And Voice Communication
Email vs. Instant Message
Financial Industry Embraces Instant Messaging
Instant Messaging
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