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| Topic: |
Social Issues
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| Number of pages / Number of words: |
12 / 3288 |
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2007, p.27-44). This period of changes is characterised by the emergence of an innovative form of management of public sector, shifting from the traditional public administration to the competitive and market-based management (Dixon et al 1998, p.170).
As the traditional administration is defined as a system under the strict control of the hierarchical model of bureaucracy, recruited by neutral and permanent officials, only administrating policies determined by the political will of government, it has been blamed for:
- Hierarchy and Bureaucracy, operating severely, inefficiently;
- Poor service delivery;
- Monopoly;
- Direct political control and so on (Hughes 2003, p...
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The introduction of NPM was seen as
‘…an attempt to reform the public sector through the application of private sector techniques, and especially the introduction of markets and private-sector management into the delivery of public goods.’ (Richards and Smith, 2002, p101).
It is argued that the government is moving away from traditional administration of public service delivery towards new public management with the intention to use public resources in market-based and result-focused ways to maximise economy, efficiency and effectiveness (Ferlie et al 1996, p...
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