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They are also able to offer far more services by telephone than they could by dealing with calls `in house`. Despite the problems mentioned earlier, these centers have improved communication between customer and supplier tremendously. Almost every department of large companies has set up call centers to answer queries, take orders, transfer information and offer special promotions to enhance more business...
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Almost every department of large companies has set up call centers to answer queries, take orders, transfer information and offer special promotions to enhance more business. Call centers have helped to speed up business and have also managed to cut down the amount of paperwork which used to be required before the onset of these call centers...
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