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| Topic: |
Science
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| Number of pages / Number of words: |
3 / 769 |
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He produced his 14 Points for Management [Deming, 1989], in order to help people understand and implement the necessary transformation. Deming said that adoption of and action on the 14 points are a signal that management intend to stay in business. They apply to both small and large organisations, and to service industries as well as to manufacturing...
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They apply to both small and large organisations, and to service industries as well as to manufacturing.
1."Create constancy of purpose towards improvement". Replace short-term reaction with long-term planning.
2."Adopt the new philosophy". The implication is that management should actually adopt his philosophy, rather than merely expect the workforce to do so...
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Deming 's Philosophy
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