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Essay's paper info
| Topic: |
Miscellaneous
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| Number of pages / Number of words: |
14 / 3869 |
Essay's paper body
Consulting, counseling, teaching provider is the service
b. Customers not only influence their service outcome , but they also influence other customers as well.
2) Process - The actual procedures, mechanisms & flow of activity by which service is delivered
a. Complex bureaucratized services
b. Production line/Standardized approach
c...
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Complex bureaucratized services
b. Production line/Standardized approach
c. Customized service
3) Physical Evidence - The environment in which the service is delivered and any tangible components that facilitate performance or communication
a. Brochure, signage, equipment, billing statement
b. Physical facility where service is offered eg...
Essay fragment
General points of the essay
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