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Whether this is an exploitation of the Indian people because they are earning less based on their race or a fair adjustment to the local economy is highly debatable. This racism could also be seen to extend to the job itself with Indian call-centre workers being taught to view the American or Australian customer as a ?God' who they must make every effort to serve...

In serving the American they must also lose their identity and culture, with their cultural indoctrination leading to a loss of their accents, name and even anti-American thoughts. Another negative aspect of this shift in jobs to India is the loss to American and Australian people who worked in call centres...

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