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CRM and SCM are both different management concepts: one focusing on concepts used by companies to manage relationship with their customers while the other focuses on planning, implementing and controlling the operations of supply chain.
Both the concepts are similar in the way that they can be used to improve organizations functionality in the respective departments...
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CRM and SCM are both different management concepts: one focusing on concepts used by companies to manage relationship with their customers while the other focuses on planning, implementing and controlling the operations of supply chain.
Both the concepts are similar in the way that they can be used to improve organizations functionality in the respective departments...
Essay fragment
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