Buy custom Wal-Mart Case Analysis
Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
4 / 848 |
Essay's paper body
Providing value to the customer through low prices and excellent customer service, the threats of substitution are reduced. Customers won't switch to competitor chains.
The management of Wal-Mart must nurture and continually improve these competencies across the organization to remain dominant in the domestic market...
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To sustain their phenomenal growth, these core competencies must be intrinsic to a strategy designed to transfer Wal-Mart's competitive advantages into the global marketplace.
Implementation
Now that the core competencies have been identified, Wal-Mart must continue to innovate and take advantage of new technologies to maintain their position as the cost leader in the industry, from supply chain management to customer service...
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General points of the essay
sean guy....customer service
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD.
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