Buy custom United Airlines Service Offering
Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
4 / 1027 |
Essay's paper body
United’s level of customer commitment is not confined by the 12-point program, because United is continuously introducing more service and amenities to its loyal customers. In 2006, United announced a strategy to provide differentiated products and services to its premium customers, offering a new luxurious United First Suite contained on its international flights...
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Created based on the feedback United has received from numerous customers, the new suite was designed to be, “…the optimal space to work, sleep or relax while enjoying the latest entertainment and exclusive amenitiesâ€. By giving excellent customer service to all passengers, United is able to build and sustain quality customer satisfaction...
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