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Business
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| Number of pages / Number of words: |
2 / 345 |
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Daniel Austin
W. W. Grainger, Inc.
W3C / WSAWG Spring 2002
Overview of CSF Analysis
CSF analysis is:
A method developed at MIT's Sloan school by John Rockart to guide businesses in creating and measuring success
Widely used for technology and architectural planning in enterprise I/T
A top-down methodology that is especially suitable for designing systems as opposed to applications
A reductionist method for going from an abstract vision to concrete requirements
What Is a Critical Success Factor?
A key area where satisfactory performance is required for the organization to achieve its goals
A means of identifying the tasks and requirements needed for success
At the lowest level, CSFs become concrete requirements
A means to prioritize requirements
The CSF Method
Start with a vision: mission statement
Develop 5-6 high level goals
Develop hierarchy of goals and their success factors
Leads to concrete requirements at the lowest level of decomposition (a single, implementable idea)
Along the way, identify the problems being solved and the assumptions being made
Cross-reference usage scenarios and problems with requirements
Results of the Analysis
Mission statement
Hierarchy of goals and CSFs
Lists of requirements, problems, and assumptions
Analysis matrices
Problems vs...
Essay fragment
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Daniel Austin
W. W. Grainger, Inc.
W3C / WSAWG Spring 2002
Overview of CSF Analysis
CSF analysis is:
A method developed at MIT's Sloan school by John Rockart to guide businesses in creating and measuring success
Widely used for technology and architectural planning in enterprise I/T
A top-down methodology that is especially suitable for designing systems as opposed to applications
A reductionist method for going from an abstract vision to concrete requirements
What Is a Critical Success Factor?
A key area where satisfactory performance is required for the organization to achieve its goals
A means of identifying the tasks and requirements needed for success
At the lowest level, CSFs become concrete requirements
A means to prioritize requirements
The CSF Method
Start with a vision: mission statement
Develop 5-6 high level goals
Develop hierarchy of goals and their success factors
Leads to concrete requirements at the lowest level of decomposition (a single, implementable idea)
Along the way, identify the problems being solved and the assumptions being made
Cross-reference usage scenarios and problems with requirements
Results of the Analysis
Mission statement
Hierarchy of goals and CSFs
Lists of requirements, problems, and assumptions
Analysis matrices
Problems vs...
Essay fragment
General points of the essay
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