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Topic: |
Business
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Number of pages / Number of words: |
6 / 1430 |
Essay's paper body
Management and organization development consultant Susan M. Heathfield has studied the field of Human Resources for over 35 years and found that, "People leave managers and supervisors more often than they leave companies or jobs" (2007).
The quality of the supervision an employee receives is critical to employee retention...
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. . It is not enough that the supervisor is well-liked or a nice person, starting with clear expectations of the employee, the supervisor has a critical role to play in retention. Anything the supervisor does to make an employee feel unvalued will contribute to turnover. Frequent employee complaints center on these areas:
-lack of clarity about expectations,
-lack of clarity about earning potential,
-lack of feedback about performance,
-failure to hold scheduled meetings, and
-failure to provide a framework within which the employee perceives he can succeed (Heathfield, 2007)
A satisfied employee typically knows clearly what will be expected of him at work each day...
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