Buy custom TOYOTA TOTAL QUALITY MANAGEMENT
Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
9 / 2413 |
Essay's paper body
They apply three principles for these aims: putting the customer first, continuous kaizen (improvement), and 100% participation.
Toyota has been awarded with different prizes every year worldwide and actually has ISO 9001 and ISO 14,001, about quality and environmental excellences respectively.
1- Customer Satisfaction
Customers
Toyota customers are the most important for the company and is full orientated in customer satisfaction...
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In order to provide and excellent service has been ensured that all its customers receive the best level of service and have easily access to communicate any queries. Toyota's Customer Relations Department across the world is responsible for assisting customers with their questions, concerns, and experiences and for maintaining a positive relationship...
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General points of the essay
'Total Quality Management
Continuous Improvement Strategies
Continuous Process Improvement
continuous improvement program
Define Total Quality Management
TOYOTA TOTAL QUALITY MANAGEMENT
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