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| Topic: |
Business
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| Number of pages / Number of words: |
4 / 1053 |
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America industry seemed to abandon the desire to make quality products. Focus was on selling a lot of product, not selling a lot of quality products. A 1980 NBC documentary asked the question, "If Japan can why can't we". This show included an interview with some of the Japanese clients Deming's had worked with where they described the cost savings and high profit margin they had mostly due to Deming's principles...
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The show created an interest in Deming's and his Total Quality Management Principles. Utilizing his philosophy, Deming's was able to assist several of largest businesses in America in becoming the companies that truly valued what the customer wanted and delivered appropriately.
Along with Deming , Joseph Juran was another well known TQM philosopher and has been called the "Father of quality"...
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