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| Topic: |
Business
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| Number of pages / Number of words: |
4 / 991 |
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By using a call center, part of their sales and administrative fixed costs would then be converted to a variable cost. (Winkler, 2008). There is a down side to outsourcing your sales calls in order to reduce fixed costs. Most call centers are located outside of the United States, which takes job away from U...
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workers; and Claire’s will be reducing their office staff if they outsource their call center. Although it is perfectly legal to outsource a portion of your company, and is often a smart business decision on the basis of reducing fixed costs, in my opinion it is unethical to take jobs away from our own people and give them to workers outside the United States...
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