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Business
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Number of pages / Number of words: |
19 / 5241 |
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Many times IT managers emphasize too much on hardware and stress too little on the soft science of how people actually sharing information. Indeed, IT managers need to take a human-approach for implementing IT in the organization. This approach directly addresses how to rebuild an organization's information culture and how to get beyond the technologies to changing organizational behaviors...
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IT managers should change their paradigm. They must begin by thinking about how people use information, instead of how people use that technology. A human- center approach assumes that information is complex, ever-expanding, and impossible to control completely.
Human-Centered IT Managers Focus on How People Use Information Rather than Machines
Information architectures: Human-centered approaches:
Focus on computerized data Focus on broad information types
Emphasize information provision Emphasize information use and sharing
Assume permanence of solutions Assume transience of solutions
Assume single meaning of terms Assume multiple meanings of terms
Stop when design is done or when system Continue until desired behavior is achieved
is built enterprisewide
Build enterprisewide structures Build point-specific structures
Assume compliance with policies Assume compliance is gained over time through influence
Source: Saving IT's Soul: Human-Centered Information Management, Thomas H...
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