Buy custom TECHNOLOGICAL DEVELOPMENTS IN THE PACKAGE DELIVERY INDUSTRY
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| Topic: |
Business
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| Number of pages / Number of words: |
9 / 2406 |
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UPS identified a need for more personalized experiences for the package recipient (Witt, 2005), a goal that was achieved through this program. These computers contain a manifest identifying the packages and the route, enabling the driver to provide better service by minimizing missed or late deliveries due to misplaced packages (Witt, 2005)...
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This technology improved productivity and efficiency resulting in cost reductions and increased customer satisfaction.
In addition to this computerized manifest and route information, package tracking is offered through UPS Signature Tracking. Through this system, digital proof of delivery is available on the website within minutes of actual delivery through the use of a digitized signature of the package recipient (Hickey, 2001)...
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