Buy custom Summary Report: Strategic Alignment: Leveraging Information Technology for transforming Organizations
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| Topic: |
Business
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| Number of pages / Number of words: |
7 / 1918 |
Essay's paper body
Competitive Potential
This perspective is concerned with the exploitation of emerging IT capabilities to impact new products and services (business scope), influence the key attributes of strategy (distinctive competencies) and develop new forms of relationships (business governance).
Driver: IT Strategy
Role of Top Management: Business Visionary
Role of IT Management: Catalyst
Performance Criteria: Business Leadership
4...
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Service Level
The service level alignment perspective focuses ? as the name shows ? on how to build a world-class IT service organization. In this perspective the role of business strategy is indirect and is viewed as necessary to ensure the effective use of IT.
Driver: IT Strategy
Role of Top Management: Prioritizer
Role of IT Management: Executive Leadership
Performance Criteria: Customer Satisfaction
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