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| Topic: |
Business
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| Number of pages / Number of words: |
8 / 1985 |
Essay's paper body
Ms. Lam had an issue with their customer service, while Mr. Forgione had an issue with Staples' management. Although it seems like there is no direct correlation to Mr. Forgione's problem and Ms. Lam's there happens to be one. Ms. Lam finds customer service to be frustrating, While Mr. Forgione more specifically raises the issue that, "management needs to treat employee's better and schedule enough associates during the open hours because a minimal staff can hardly operate efficiently5...
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According to the article "Managing the extended Enterprise: The New Stakeholder View" an employees role is to precipitate collaboration in the workplace, while a customer has an impact on its brand loyalty and repeat purchases. So this would point to a problem on the corporation's part of not meeting the concerns of its employees, which in turn creates the problem of it not satisfying the needs of its customers...
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General points of the essay
Summary of Brent Staples
Operations Management and Ethical Issue
Organization Can Be A Stressful Place In Which To Work, Thus Stress Management Is Becoming An Important Issue At Work. It Can Be Argued That The Responsibility For Stress Management Lies With Both The Organization And The Individuals Who Are, Or C...
RISK MANAGEMENT ISSUE
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Cobb, Anthony T. (1986). Political Diagnosis: Applications in Organizational Development. Academy of Management Review, Vol. 11 Issue 3. 482-497
Euthanaisa,should it be an issue at all, can we justify it and why is it such a controversial issue today
new issue
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