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| Topic: |
Business
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| Number of pages / Number of words: |
5 / 1289 |
Essay's paper body
Coordination among front-line employees helps Southwest achieves high performance outcomes. Southwest counters certain problems with cross-functional accountability. By instituting the concept, it increases cooperation and learning across functional boundaries, while narrow spans of control allow supervisors to engage actively in supporting coordination through coaching and feedback...
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The relationship between offices and headquarter is characterized by a two-way flow of information and a focus on learning.
Employees: Investing in Relationships
Southwest's success has been attributed to its intense focus on operations, customers, and frontline employees. Investing in relationships, not only with its frontline employees but also with its unions and supervisors, may be more important to Southwest's success than the operational focus for which it is so well known...
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General points of the essay
Conseptualizinig A Business (Southwest Air)
Cross Functional Teams
Organisational Commitment (types, job-related outcomes, are commited employees more valuable?)
SouthWest Culture
SouthWest Financials
Southwest Airlines: Love is in the Air
Southwest Analysis
Southwest airlines
Southwest paper
southwest airline
southwest planning
southwest case
Southwest
The Reigning Southwest
Carlos Ghosn Cross Functional Teams
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