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| Topic: |
Business
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| Number of pages / Number of words: |
2 / 468 |
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Once customers satisfy to the service, the chance of second purchase is relatively high. Consequently, a good service which is satisfied by customers will lead to a good WOM (word of mouth) communication that is considered helpful to build a good reputation service brand, as well as increasing the competitive advantage of the service provider...
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Consequently, a good service which is satisfied by customers will lead to a good WOM (word of mouth) communication that is considered helpful to build a good reputation service brand, as well as increasing the competitive advantage of the service provider.
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