Buy custom Service marketing in fitness center
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| Topic: |
Business
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| Number of pages / Number of words: |
6 / 1432 |
Essay's paper body
Physical evidence means the service environment and other tangible aspects of the service that facilitate or communicate the nature of the service. The process of service assembly refers to the procedures and flow of activities that contribute to the delivery of the service.â€
1.3 Customer retention
Customer retention has been argued by Murphy (2001) who states its purpose “It takes time and money to attract every new customer...
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The process of service assembly refers to the procedures and flow of activities that contribute to the delivery of the service.â€
1.3 Customer retention
Customer retention has been argued by Murphy (2001) who states its purpose “It takes time and money to attract every new customer. For the first year or two after acquisition, the money that new customers spend with the organization is offset against acquisition costs...
Essay fragment
General points of the essay
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