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            | Topic: | Business | 
        
            | Number of pages / Number of words: | 4 / 891 | 
                
    
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The graph determines which customer requirements result in satisfaction and functionality versus dissatisfaction and dysfunctional. After the results are collected, the team creates a competition analysis matrix to calculate how well or how poorly current competitive products meet customer needs. This step helps the team develop strategies, determine which requirements are essential and which ones are optional...
        
        
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This step helps the team develop strategies, determine which requirements are essential and which ones are optional.
(Step 4) Generate solutions begins with the team initializing alternative solutions, ideas, and concepts that address the current situation. In addition, the alternatives are then followed by an analysis of the tradeoffs that must be made among the different solutions...
        
        
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                                    Customer Satisfaction Survey
                                    A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD.
                                    CUSTOMER SATISFACTION SURVEY:
                                    Customer & Supplier Requirements
                                    Customer Requirements Translated Into Products/Services
                                    Customer Satisfaction Questionnaire
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                                    Customer satisfaction level of GrameenPhone Ltd.
                                    Discuss the role of product positioning in consumer buying decision process and whether consumer involvement impacts on the role of product positioning in the decision process
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