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Topic: |
Business
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Number of pages / Number of words: |
7 / 1728 |
Essay's paper body
It also makes them look at these decisions and analyze them to see if they are ethical. Employees that work at or with Washington Mutual sometimes fail to give their customers the most accurate information due to the tie restraints and trying to achieve their quotas. The employees know that it is their responsibility at all times to make sure that they provide the customer all the accurate information that pertains to their account at all times...
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It can be considered unethical to not provide a customer with any information that is prudent to their situation or account.
Washington Mutualâs main issue clarification process consists of questioning their potential customers about their services, and products. The issue that Washington Mutual faces is providing correct and accurate information to potential customers when answering questions about account types...
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