Buy custom Motivation, Ethics, and conflict management
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| Topic: |
Business
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| Number of pages / Number of words: |
7 / 1748 |
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"Southwest sets an example in this respect. Their call centers are well known for a fun working culture. They always end the week in style. Friday is always a fun day. This creates interest among executives and they look forward to coming to the office to begin their shift." (http://callcenterhelper...
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Southwest has one of the lowest turnover rates in the industry and receives thousands of resumes annually. The company believes in treating people with respect and honoring them for providing great service to its customers.
"In organizations where honesty and integrity rule, it is easy for employees to resist the many temptations today's business world offer" (Blank, D...
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General points of the essay
"Identify the causes of turnover in call centers".
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