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Business
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| Number of pages / Number of words: |
2 / 437 |
Essay's paper body
These following are the steps I could take as an hotel supervisor in case of a conflict with unhappy guests or, how to transform a frustrated guest into a satisfied customer
Firstly I would try to calm the guests down and ask them what their complaint is while we move in a quiet place, more appropriate for the talk...
Essay fragment
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These following are the steps I could take as an hotel supervisor in case of a conflict with unhappy guests or, how to transform a frustrated guest into a satisfied customer
Firstly I would try to calm the guests down and ask them what their complaint is while we move in a quiet place, more appropriate for the talk...
Essay fragment
General points of the essay
?The Eight Essential Steps to Conflict Resolution
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