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Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
5 / 1276 |
Essay's paper body
Manager state the new services that are being marketed aren't available.
Opportunity Identification
1) Increase customer satisfaction. The new vision to: Provide a broad set of products and services to consumer and small business customers using a model of customer intimacy that will build long-term relationships based on trust and value to the customer will no doubt increase customer satisfaction...
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Benchmarking performed on Western Telecom showed high performing sales reps receive 20 percent more revenue per day even though their calls were eight percent longer than Intersect.
3) Becoming trusted advisor. Customers want a "trusted advisor," Furthermore, they have expressed that they want it to be Intersect...
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General points of the essay
Customer Satisfaction Survey
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD.
Customer Satisfaction for Business-to-Business Professional Services
customer satisfaction
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