Buy custom Gap Analysis Global Communications
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| Topic: |
Business
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| Number of pages / Number of words: |
4 / 1116 |
Essay's paper body
The senior leadership team decided on outsourcing call centers currently hosted in the United States overseas to India and Ireland. However, management did not involve the Technology Workers Union in this decision and now the union is threatening to take legal action with both government and other resources...
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Communication is necessary in order to maintain work relationships. According to Forte (2008), “More than 60 percent of all problems happen due to faulty communication; therefore, it must be a high priority to be understood and to understand others.†Management will need to tackle this issue immediately and start negotiation with the union and come to an agreement that is clearly beneficial to both parties...
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General points of the essay
Outsourcing and the United States
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