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Business
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| Number of pages / Number of words: |
1 / 273 |
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CUSTOMER SATISFACTION
What is customer satisfaction?
Customer satisfaction is a measurement of customer attitudes about products, services and brands. While it's always been smart to keep customers happy, the term "customer satisfaction" became popularized in the 1980's with the total quality movement...
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CUSTOMER SATISFACTION
What is customer satisfaction?
Customer satisfaction is a measurement of customer attitudes about products, services and brands. While it's always been smart to keep customers happy, the term "customer satisfaction" became popularized in the 1980's with the total quality movement...
Essay fragment
General points of the essay
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