Buy custom Ebay
Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
2 / 483 |
Essay's paper body
ensuring the website is friendly user!)
? Bidding site
? Peer review
? Security
? Positioning
? Expansion in terms of different types of products
4) Based on the current strategic capabilities, eBay has the following strengths,
? Expertise in technology
? Talented workforce
? Product innovation
? Brand name
? Advertising
Based on the above strengths, eBay may work on the following weakness,
? After sales service
? Customer Services
? Guarantees and warranties
eBay might pursue a differentiation strategy on the following activities,
Security
Quality control through peer review
Alliances
Trustee Service
User education
Usability
Innovative products
Security
Innovative products
Industry standards
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The Strategic Position
Prepared By: Jacob Stephen
Group: 5
1) Strategic capabilities can be defined as the resources and competences of an organisation which is necessary for its survival and prosperity. Meg Whitman would broadly describe the eBay’s strategic capabilities to be competitive and superior in performance based on the following threshold capabilities
? eBay’s advanced software is developed according to the sellers and buyers need thereby creating a virtual world-wide market...
Essay fragment
General points of the essay
LEAD USER ANALYSIS FOR THE DEVELOPMENT OF NEW INDUSTRIAL PRODUCTS
Customer Requirements Translated Into Products/Services
Dimension of Service Quality
Ebay
Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format
Service Quality at the Ritz-Carlton Hotel Company
Service Quality
Service based economy in the U.S.
Services Marketing Mix In Education Service
THE STUDY OF CRITICAL SUCCESS FACTORS FOR KNOWLEDGE-BASED TECHNOLOGY SERVICE INDUSTRY
Total Quality Service
Technology in Action: Ebay
Information Technology And Quality Customer Service
Security in peer to peer networks
Web service Security
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