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Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
4 / 898 |
Essay's paper body
If customers see that you are very willing to help will cause loyalty and it will let them know that you are concerned about them.
Assurance is the ability to convey trust and confidence. Being polite and showing respect for customers will create trust. Also having professional and knowledgeable staff will create trust and confidence in customers...
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People enjoy meeting pleasant, knowledgeable people. By being pleasant and knowledgeable to everyone a business will present the kind of business image that draws new business.
Empathy is the ability to be approachable. Empathy involves treating customers as individuals. When a customer has a problem they should not be afraid to ask questions...
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