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Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
2 / 455 |
Essay's paper body
Dell improved the service by connecting the service providers with the suppliers to provide information from the field about defective parts.
All in all Dell’s cost advantage came from a tight supply chain strategy which linked the customer, suppliers and the service departments in a tight no buffer, minimal error infrastructure which served to do only one thing – provide low cost PCs to end consumer with good quality and superior service...
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Dell’s business strategy was grounded in the formal integration of operational components (e.g., logistics, manufacturing, distribution, inventory management), innovative channel management and superior customer service. Dell generates its competitive advantage through low costs primarily via usage of innovative channels e...
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