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| Topic: |
Business
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| Number of pages / Number of words: |
7 / 1780 |
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In doing so, I will review selections from internal policy related documents, training material, and reference an interview with someone who is responsible for the follow-up of account remarks.
Our customers are counting on us to be accurate in our communication and documentation when we process changes or updates to their accounts...
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A part of the Verizon Wireless Worry Free Guarantee says, “Your problem is our problem the first time you call†these things are at the core of what we believe as a company. This is why having a discrepancy in remarks on a customer account is not an option for us if we want to continue the world-class customer service that Verizon Wireless is known for...
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