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| Topic: |
Book Reports
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| Number of pages / Number of words: |
5 / 1168 |
Essay's paper body
Mechanics, banks and investment firms all pride the success of there business on how familiar a customer is with there companies.
Having incentives for employees who give great customer service is another rewarding benefit to companies and there customers. Customers that receive polite courteous service tend to patronize that particular company for many years...
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Sales incentives such as, an end of the project party, candy treats, balloons and trophies are great non-monetary motivators for customer service employees. Discounts on company merchandise for percentages of products sold for employees and family members have been successful at places like, Novelty stores, Shoe companies and family restaurants...
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General points of the essay
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A more customer oriented business
A Definite Link Between an Organisation's Business Strategy and Human Resources Strategy is Essential for Business Success
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